Warranty Information

Nature’s TurnPrep™ 3 year warranty only covers the motor or any manufacturer defects. The warranty will not cover any cosmetic damages, such as scratches, cracks, broken trays or anything caused by normal wear and tear.


Once the Nature’s TurnPrep™ has been purchased, the customer will have 30 days, from the day of purchase, to register their warranty. To register your warranty, please fill out the form below.


In the event that the warranty must be used, the customer must first file a claim online with our claims department. The customer will need to return the original product and original receipt back to the manufacturer, at the customers expense. The manufacturer will cover the replacement shipping.


Please send the damaged Nature's TurnPrep™, with your contact information, original receipt and original packaging to the address below:

 

EVENT SALES

Attn: Warranty Department

135 Eastland Dr.

Twin Falls, ID 83301


To file a claim, please visit eventsales.com/claims.

Warranty Registration

Please fill out this form to get registered for Nature's TurnPrep™ 3 year warranty.

Using your warranty

  

STEP 1: File A Claim

In the event that your Nature's TurnPrep™ has a manufacturer defect, please file an online claim with our claims department.


STEP #2: Processing the Warranty

In order to process your warranty for a new Nature's TurnPrep™, customers must send in the original receipt, original packaging, contact information and the damaged Nature's TurnPrep™ to the address below. We will review the product and send a new one, if we see fit.


EVENT SALES

Attn: Warranty Department

135 Eastland Dr.

Twin Falls, ID 83301